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General

The Everset is a subscription service that offers designer curated furniture packages without the burden of ownership. We also partner with the real estate community to offer furniture as a service.

You can learn more about our beginnings and our leadership team here.

We currently service all 5 boroughs of New York City, along with select areas of New Jersey, Westchester, Connecticut and Long Island.

If you placed an order outside of NYC there will be a delivery and pick up fee. The amount will be determined by the number of items selected and the distance traveled. We will also inform you of the cost prior to making any deliveries.

For more information, please send us an email at hello@TheEverset.com

Yes, we do, and at a much lower cost than traditional staging companies. We provide staging services and provide model units for some of the largest real estate owners and developers in the world.

For more information, click here.  

You can connect with us via email at hello@theeverset.com, via the Live Chat option on our website or by completing the Contact Us form

Delivery and Pick Up

During the checkout process you can request your desired delivery date. We will do our best to accommodate the selected date. Once your order is placed, we will contact you to schedule and confirm your delivery.

Your building may require The Everset to provide insurance, and yes, we can help. The insurance process starts when you place your order with The Everset. We will gather a little information at that time to make the process as easy as possible.

If your building does require insurance, you can either provide us with their insurance requirements and we will obtain an insurance certificate. Or you can provide us with your building/property manager’s contact information, and we will coordinate directly with them.

Some buildings require that you reserve the elevator for deliveries or only allow deliveries at certain times. Please inquire with your building or pass along their contact info and we will assist you with this process.

Measure twice and deliver once is our motto. Please make sure that the furniture you select will fit in your building, elevator, stairs or apartment. All furniture dimensions can be found on our website. We will do everything we can to get it from us to you, but a $50 per item restocking fee will be charged for items that don’t fit.

We always do our best to honor your preferred delivery date, however, we typically complete deliveries within 5-7 days of your order.

If you need a quick turnaround for your delivery please let us know when placing your order and we will work with you to accommodate the request.

We will coordinate and finalize all critical details including insurance and elevators (if applicable) and an arrival window prior to your delivery. On the day of delivery our team will arrive, unload your items and assemble everything in your space. Then they'll clean up and be on their way.

All we ask is that the space where you'll like the furniture assembled to be clean and clear as to allow our team to work as efficiently as possible.

Yes. We require that you are present and on site during your delivery window in order to receive the delivery from us. We will not be able to deliver to an empty home or apartment. 

If this occurs, we will reschedule your delivery and the re-delivery would be subject to a rescheduling fee. 

Subscriptions

  1. Select your furniture package online or design your own apartment from our à la carte items.
  2. We will deliver and assemble your furniture (free delivery and pick up within NYC)
  3. At the end of your subscription term, you can renew at a reduced rate, swap, return or buy your furniture. It’s that simple.

If you would like to make any last minute adjustments to your subscription prior to delivery, please email us at hello@theeverset.com or contact us using our Live Chat feature.

No problem, your new monthly rate will be based on the total length of your subscription. For example, if you had a 3 month subscription and decided to keep the furniture for another 3 month, you would be billed on our 6 month pricing for the additional 3 months.

No problem, we can move any furniture you ordered with The Everset for a small fee. Send us an email at hello@TheEverset.com and we will work out the details. Unfortunately, we cannot move items that are not ours.

If you decide to move the furniture in your subscription on your own, you are liable for any damage to the items. You are also required to provide us with your new residential address.

Yes! If you would like to purchase your furniture at the end of your subscription just let us know and we will provide you the purchase price. Best of all, all your prior subscription payments are applied towards your purchase.

In a tight spot? If you require a subscription of less than 3 months, please email us at hello@TheEverset.com and we will work to accommodate your request.

Subscribers do have the option of having varying subscription lengths for each item in their subscription. 

However, keep in mind that for residents of NYC, we offer one free pick up at the conclusion of your subscription. If you have multiple subscription end dates the remaining pick ups would be subject to a pick up fee. 

We'd love to help you coordinate a furniture swap! For our NYC customers, not only will we pick up the furniture you no longer want and deliver the new furniture to you free of charge, but you'll also have a lower monthly subscription rate for the items you do keep! 

For new pieces to your subscription, we will provide you the monthly subscription rate based on your total time with us -- no starting from scratch. 

If you are looking to add new pieces to your existing subscription, please reach out to hello@theeverset.com. Please do not place a new order. 

If the pieces you'd like to add to the order meet our monthly minimum, there would be no additional delivery fee within NYC. If the addition(s) do not meet the monthly minimum, a delivery fee will apply depending on the size of the delivery. 

Our Furniture

Every piece in our packages is handpicked by our design team to give you both functionality and style.

The Everset sources its products from premier global furniture vendors, bringing you the best out there.

Often times the furniture is brand new. When it has been used, it undergoes a thorough inspection and cleaning process prior to arriving at your home. This means that it is delivered looking like new!

Yes! All mattresses provided by The Everset are brand new and are yours to keep after your subscription ends.

We want everyone to be comfortable in their home, including Fido and Mittens! Our products are selected with your whole family in mind.

Here at The Everset we believe in protecting the environment and giving back to our local community. That is why we have partnered with Habitat for Humanity to help reduce waste and provide people with affordable housing. Once our furniture comes to the end of its life with us, we donate it to a Habitat for Humanity ReStore. Proceeds from the sale of the furniture are then used to build homes in NYC.

Unfortunately, we do not offer our furniture to be used commercially. 

Your furniture loves you, so love your furniture back! A little wear and tear is expected but atypical damage (deep stains, chipped wood, rips, breaks, cracks etc) may need to be repaired or the entire item may need to be replaced. We will reach out to you to determine any repair fees, if applicable. Replacement fees are the items retail price minus what you've paid in your monthly subscription payments. 

Billing

Orders placed in NYC have a monthly minimum of $89 per month. For orders outside of NYC the monthly minimum varies depending on the length of the subscription and the distance traveled for delivery.

Customers will be charged at the time of purchase for the first month of their subscription. You will be automatically charged monthly on the same date going forward for your subscription.

Not a problem! While we recommend placing your order as soon as possible to secure your furniture and delivery date, your subscription begins from the day of delivery not the day of first payment.

We get it—life happens, and things change. In the event you need to cancel or adjust your subscription, please reach out to our team and we will assist you.

Please note:

  • If an order is canceled prior to delivery or within the first 3 days, we will issue a full refund.
  • If an order is canceled between day 4 and 3 months, it is subject to a cancellation and pickup fee. This fee will vary depending on the amount of furniture.
  • If you want to shorten your subscription, you will pay the difference between your initial monthly subscription rate and your revised monthly subscription rate.

If you do need to cancel or shorten your subscription, please reach out to hello@theeverset.com to determine the subscription adjustment rate for your specific account. 

No. Delivery, assembly and pick in NYC is free! If you placed an order outside of NYC there will be a delivery and pick up fee. The amount will be determined by the number of items selected and the distance traveled. We will also inform you of the cost prior to making any deliveries.

If you need to update your credit or debit card information, you can do so by signing into your customer account. Alternatively, you can email us at hello@theeverset.com

Product prices do not include tax. Sales tax is added to all item prices, delivery fees (if outside NYC) and subscription adjustment fees.

All monthly payments are a recurring charge to the card on file. If your card is declined we will grant a 7 day grace period. From Day 7 on, the account could be charged a $20 late fee for each missed payment. For full details, you can view our Terms and Conditions that were provided to you during check out.  

For multiple missed payments (consecutive or multiple over the span of a few months), we reserve the right to cancel your subscription and pick up the items from your order. Missed payments are still due in the event of a subscription cancellation.  

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